Shipping
**We are unable to ship products to addresses outside of the United States. We apologize for any inconvenience.**
Shipping and Handling Charges
Shipping and handling charges include outbound freight and packaging materials. Charges apply to all orders, and are based on the total order value before tax.
| Orders From | S&H |
|---|---|
| $0.01 to $10.00 | Add $4.75 |
| $10.01 to $40.00 | Add $7.95 |
| $40.01 to $100.00 | Add $12.50 |
| $100.01 to $150.00 | Add $14.75 |
| $150.01 to $199.99 | Add $16.50 |
| $200 or more | FREE |
Standard Shipping - We are currently processing and shipping most orders within 2-3 business days of receipt (backorders not included), via USPS or UPS. Due to high demand during the peak months of January-May, orders may require additional time for packaging/shipment. Live plants are only shipped at certain times of the year and may be delayed due to poor weather conditions. Plugs & liners ship directly from our plug & liner grower specialists. Expedited services are available. We do not ship on Saturday or Sunday. Orders placed Friday - Sunday are considered received on Monday. We also do not ship during company-recognized holidays. Preferred shipment carriers are USPS and UPS.
Expedited Shipping - Options available at checkout. Additional charges apply.
Truck Shipping - Large seed and supply orders may be shipped by truck. Additional charges apply.
Shipping Outside Continental U.S. - We are unable to ship outside the USA at this time. Additional charges may apply when shipping to AK, HI, PR, or U.S. holdings outside of the contiguous United States. Also please note that Credit/Debit cards, Checks and Money Orders must be from a U.S. based financial institution.
Additional Fees & Surcharge - Please be advised that our S&H rates are subject to change and that a surcharge may be applied for a select number of products that require additional postage, including large and heavy supplies, and live plant products shipping directly from our partner growers. Freight is estimated for plug orders until shipping when true freight has been received. Orders shipping to PR will incur a $10 fee for phytosanitary certificates (per order). Please take advantage of our ship complete process to ensure all items ordered will ship, otherwise back orders will be canceled.
Plug and Live Plant Deliveries - Please meet your driver when possible and bring in your box(es) from the elements ASAP. Do not refuse shipment for any reason, as you will still be responsible for the items. Any issues with shipping must be reported within 24 hours.
P.O. Boxes and Street Addresses - Customers with P.O. boxes should include a complete street address to ensure prompt delivery. For plug/live orders - vendors cannot ship live plants to P.O. boxes. Please provide a physical address and phone number at order placement.
Products Shipped Directly From Manufacturers - Some hard goods products (like grow light stands) may be shipped separately from other products you have ordered. Thus, your order may arrive in more than one package and shipped from more than one location. We suggest that you please allow a few extra days for receipt of your entire order.